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Endpoint Protector Knowledge Base

Below you can explore FAQs related to Endpoint Protector and find the information you need. For any other additional questions, suggestions, and improvements please contact the support team.

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Endpoint Protector Support

Why Content Aware Protection does not detect a specific word in my .doc file?

In case that the mentioned word was included by importing it as an image, then it will not be detected by the Content Aware agent as our solution does not support Optical Character Recognition (OCR). However, to avoid leaks of sensitive data through image files, we recommend using the available file type filter.
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