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Endpoint Protector Knowledge Base

Below you can explore FAQs related to Endpoint Protector and find the information you need. For any other additional questions, suggestions, and improvements please contact the support team.

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Endpoint Protector Support

My device is configured to be trusted! Why do I see a report stating that an unauthorized device was connected?

The device recognition mechanism in Endpoint Protector blocks first any connected device for security reasons, and only after it recognizes that the device is a TrustedDevice it will give access to it. For this reason the information "unauthorized device connected" appears before Endpoint Protector records it as a connected TrustedDevice.
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